Cookie Policy

1. What Are Cookies

Cookies are small text files that are stored on your device (computer, smartphone, tablet) when you visit a website. They help websites remember information about your visit, such as your preferred language and other settings, which can make your next visit easier and the site more useful to you.

Cookies are widely used by website owners to make their websites work more efficiently and provide reporting information. They are categorized based on their function, duration, and origin.

2. How We Use Cookies

INTERNET.HELP uses cookies to enhance your experience on our website and services. We use cookies for various purposes:

2.1 Website Functionality

• Remembering your login status and preferences
• Maintaining shopping cart contents and form data
• Enabling secure access to protected areas
• Providing consistent user experience across sessions

2.2 Performance and Analytics

• Understanding how visitors use our website
• Measuring website performance and load times
• Identifying popular content and user pathways
• Detecting and diagnosing technical issues

2.3 Personalization

• Customizing content based on your interests
• Remembering language and regional preferences
• Providing relevant service recommendations
• Improving user interface and navigation

2.4 Marketing and Advertising

• Delivering targeted advertisements
• Measuring advertising campaign effectiveness
• Preventing fraud and ensuring ad quality
• Retargeting visitors with relevant offers

3. Types of Cookies We Use

We classify cookies into four main categories based on their function and purpose:

4. Essential Cookies

Essential cookies are crucial for basic website functionality and security. These cookies cannot be disabled without severely affecting the usability of our website.

5. Performance Cookies

Performance cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.

What We Measure:

• Number of website visitors and sessions
• Pages visited and time spent on site
• User interactions and click patterns
• Technical performance metrics
• Geographic location of visitors
• Device and browser information

6. Functionality Cookies

Functionality cookies allow our website to remember choices you make and provide enhanced features and personalized content.

Functionality Features:

• Customized dashboard layouts and preferences
• Language and regional settings
• Accessibility preferences
• Form auto-completion and saved data
• Recently viewed items and favorites

7. Marketing Cookies

Marketing cookies are used to track visitors across websites and deliver more relevant advertising content.

Marketing Applications:

• Targeted advertising based on interests
• Retargeting campaigns for website visitors
• Measuring advertising campaign performance
• A/B testing different marketing messages
• Cross-platform advertising coordination

8. Third-Party Cookies

We work with trusted third-party services that may place cookies on your device when you visit our website.

8.1 Third-Party Services We Use

9. Managing Your Cookie Preferences

You have several options for managing cookies and controlling your privacy preferences:

9.1 Cookie Preference Center

You can manage your cookie preferences using our Cookie Preference Center, which allows you to:

• Accept or reject different categories of cookies
• View detailed information about each cookie
• Update your preferences at any time
• Withdraw consent for optional cookies

9.2 Granular Controls

For each cookie category, you can:

• Essential Cookies: Always active (required for functionality)
• Performance Cookies: Enable/disable analytics tracking
• Functionality Cookies: Control personalization features
• Marketing Cookies: Opt in/out of advertising cookies

9.3 Global Privacy Control

We respect Global Privacy Control (GPC) signals from your browser, which automatically communicate your privacy preferences.

10. Browser Cookie Settings

You can also control cookies through your web browser settings. Here's how to manage cookies in popular browsers:

10.1 Chrome

1. Go to Settings → Privacy and Security → Cookies and other site data
2. Choose your preferred cookie setting
3. Manage exceptions for specific sites

10.2 Firefox

1. Go to Settings → Privacy & Security
2. Select "Custom" under Enhanced Tracking Protection
3. Configure cookie and tracking preferences

10.3 Safari

1. Go to Safari → Preferences → Privacy
2. Configure "Block all cookies" or "Prevent cross-site tracking"
3. Manage website data and stored cookies

10.4 Edge

1. Go to Settings → Privacy, search, and services
2. Configure tracking prevention level
3. Manage cookies and site permissions

11. Other Tracking Technologies

In addition to cookies, we may use other tracking technologies:

11.1 Web Beacons

Small transparent images (also called pixels) that help us understand user behavior and measure the effectiveness of our communications.

11.2 Local Storage

HTML5 local storage that allows websites to store data locally within your browser for improved performance and functionality.

11.3 Session Storage

Temporary storage that maintains information during a browser session and is automatically cleared when the browser is closed.

11.4 Fingerprinting

We do not use browser fingerprinting techniques to identify or track users. We respect your privacy and rely on transparent cookie-based tracking only.

11.5 Server Logs

Our servers automatically collect certain information such as IP addresses, browser types, and access times for security and performance purposes.

12. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices, technologies, or legal requirements.

12.1 Notification of Changes

When we make material changes to this Cookie Policy, we will:

• Update the "Last Updated" date at the top of this policy
• Notify you through our website or email
• Request renewed consent for new cookie types if required
• Provide a summary of key changes

12.2 Reviewing Changes

We encourage you to review this Cookie Policy periodically to stay informed about our cookie practices and your choices.

13. Contact Us About Cookies

If you have questions about our use of cookies or this Cookie Policy, please contact us:

We will respond to your inquiry within 30 days and help you understand and manage your cookie preferences.